Privacy Policy for QWOX.AI
Effective Date: [Date of last major update]
Last Updated: October 8, 2025
1. Introduction
Welcome to QWOX.AI. This Privacy Policy explains how Qwox LLC ("we," "us," or "our") collects, uses, shares, and protects information in relation to our website, services, and software (collectively, the "Service"). This policy applies to all visitors, users, and others who access the Service ("Users").
Your privacy is critically important to us. At QWOX.AI, we have a few fundamental principles:
- We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
- We store personal information for only as long as we have a reason to keep it.
- We aim for full transparency on how we gather, use, and share your personal information.
2. Information We Collect
We collect information in a few different ways to provide and improve our Service:
A. Information You Provide to Us:
- Account Information: When you register for an account, we collect information like your name, email address, and password.
- Payment Information: If you subscribe to a paid plan, we require payment information. This is processed by our third-party payment processor (`[e.g., Stripe, Braintree]`), and we do not store or have complete access to your credit card information.
- Content and Inputs: We collect the content you provide to the Service. This includes the prompts you enter, the text and URLs you submit for style analysis ("Style References"), the feedback you provide on generated content, and the content the AI generates for you ("Outputs"). This information is essential for the core functionality of the Service and for its continuous improvement.
- Communications: If you contact us directly for support or other inquiries, we may receive additional information about you, such as your name, email address, the contents of the message, and any other information you may choose to provide.
B. Information We Collect Automatically:
- Usage Information: We collect information about your interactions with our Service, such as the features you use, the Workspaces you create, the analyses you run, and other actions you take.
- Log Data and Device Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available. This includes IP address, browser type, language preference, operating system, and the date and time of access.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Please see our Cookie Policy for more details.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our Service.
- Process your transactions and manage your subscriptions.
- Improve, personalize, and expand our Service. This includes using your inputs and feedback to train and refine our AI models to better understand context and style. Your content is used to make the system smarter for everyone, but we take measures to anonymize and aggregate this data.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (you may opt-out of marketing communications at any time).
- Understand and analyze how you use our Service to enhance user experience and functionality.
- Find and prevent fraud and address security issues.
4. How We Share Your Information
We do not sell our users' private personal information. We share information about you in the limited circumstances spelled out below:
- Third-Party Vendors: We may share information with third-party vendors who need the information to provide their services to us, such as payment processors, cloud hosting providers, and email delivery services.
- Legal and Regulatory Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, user information would likely be one of the assets that is transferred or acquired by a third party.
- To Protect Rights and Property: We may disclose information when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of QWOX.AI, third parties, or the public at large.
5. Data Security
We use a combination of technical, administrative, and physical controls to maintain the security of your data. While we take reasonable precautions to guard your personal information, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
6. Your Data Protection Rights
Depending on your location, you may have certain rights under data protection laws, including the right to access, correct, update, or request deletion of your personal information. If you wish to exercise these rights, please contact us at `hey@qwox.ai`.
7. Children’s Privacy
Our Service is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Qwox LLC1209 MOUNTAIN ROAD PL NE, STE N
Albuquerque, NEW MEXICO, 87110
United States
hey@qwox.ai